Post by wdbryant on Mar 5, 2018 19:27:09 GMT -5
I'm posting this here because I haven't received a reply from support in a week.
We utilize OpenDNS for browser security, and when the machines with Precision Tile are using OpenDNS, we receive the attached error. If we direct DNS to use Google (8.8.8.8), it allows activation and launching of the software, but we lose all domain functionality that are CRUCIAL for business operations. Can you tell me what the IPs or FQDNs the software is attempting to reach for activation so we can make sure it’s whitelisted on OpenDNS? Or are you aware of this type of issue and have a recommended fix?
We utilize OpenDNS for browser security, and when the machines with Precision Tile are using OpenDNS, we receive the attached error. If we direct DNS to use Google (8.8.8.8), it allows activation and launching of the software, but we lose all domain functionality that are CRUCIAL for business operations. Can you tell me what the IPs or FQDNs the software is attempting to reach for activation so we can make sure it’s whitelisted on OpenDNS? Or are you aware of this type of issue and have a recommended fix?
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